Privacy Policy
Last Updated: February 2, 2026
1. General Information
This Privacy Policy describes how we collect, use, store, protect and disclose your personal information when you
visit our website, use our mobile application, purchase our products or use any of our services (collectively
referred to as the "Service").
We take your privacy seriously and are committed to protecting your personal data in compliance with applicable
data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act
(CCPA), and other relevant regulations.
2. Information We Collect
2.1 Information You Provide to Us
- First name and last name
- Email address
- Username and password
- Phone number (optional)
- Date of birth
- Billing and shipping address
- Payment card details (processed securely by third-party providers)
- Profile photo or avatar
- Any text, images, files or other content you upload
- Messages sent through contact forms or customer support
2.2 Automatically Collected Information
- IP address
- Browser type and version
- Operating system
- Device type and model
- Unique device identifiers
- Pages viewed and time spent on each page
- Clickstream data
- Referral source (from which page or advertisement you came)
- Approximate geographic location based on IP address
- Cookie identifiers and similar tracking technologies
2.3 Information from Third Parties
- Social login providers (Google, Facebook, Apple etc.) when you choose this login method
- Advertising and analytics partners
- Fraud prevention and identity verification services
3. How We Use Your Personal Information
We process your data for the following purposes:
- To create and manage your user account
- To process orders, payments and deliveries
- To provide customer support and respond to your inquiries
- To send important service notifications and transactional emails
- To personalize content, recommendations and user experience
- To improve our Service, develop new features and fix bugs
- To perform statistical analysis and understand user behavior
- To prevent fraud, abuse and security incidents
- To comply with legal obligations and respond to lawful requests
- To send marketing communications (only with your prior consent where required by law)
4. Legal Basis for Processing
We rely on the following legal grounds when processing your personal data:
- Performance of a contract — when we provide services you requested
- Compliance with legal obligations — tax, accounting, consumer protection laws
- Legitimate interests — fraud prevention, service improvement, direct marketing (where permitted)
- Your consent — for certain marketing activities and non-essential cookies
5. Sharing and Disclosure of Information
We do not sell your personal data. We may share information in these limited situations:
- With service providers (hosting, cloud storage, payment processors, email delivery, analytics)
- With legal authorities when required by law, court order or subpoena
- In case of merger, acquisition, bankruptcy or asset sale
- To protect our rights, safety, property or users
- With your explicit permission
6. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including countries
that may not offer the same level of data protection as your jurisdiction.
When transferring data outside the European Economic Area (EEA), we use appropriate safeguards such as Standard
Contractual Clauses or other mechanisms approved by the European Commission.
7. Data Retention Period
We keep your personal information only for as long as necessary to fulfill the purposes described in this Policy
or to meet legal, accounting or reporting obligations.
After this period, we permanently delete or anonymize the data.
8. Your Data Protection Rights
Subject to applicable law, you may have the following rights:
- Right to access — obtain a copy of your personal data
- Right to rectification — correct inaccurate or incomplete data
- Right to erasure — delete your data in certain circumstances
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time (when processing is based on consent)
- Right to lodge a complaint with a supervisory authority
9. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access,
accidental loss, destruction or damage.
Despite our efforts, no transmission over the Internet or electronic storage can be guaranteed 100% secure.
10. Children's Privacy
Our Service is not directed to children under 16 years of age (or the minimum age required in your country). We
do not knowingly collect personal data from children.
If you are a parent or guardian and believe we have collected data from your child, please contact us
immediately.
11. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. The new version will be published on this page with an
updated "Last updated" date.
We recommend checking this page periodically.